Privacy Policy
The Fruit Bible App Pty Ltd
Last modified: 19.01.2026
Introduction
The Fruit Bible App Pty Ltd ("we," "us," or "our") operates the website trytrellis.io (the "Site") and the accompanying software-as-a-service platform that helps pastors and church staff manage administrative tasks (the "Service"). We are committed to protecting your privacy and handling your information in a transparent manner. By accessing the Site or using the Service, you agree to this Privacy Policy and to our Terms of Service.
Our Technology
The Service is an AI-powered assistant that integrates with church management software such as Planning Center to automate workflows and streamline operations. All processing occurs within secure infrastructure managed by us or our trusted hosting providers. We only process customer data to perform the tasks you direct and to maintain or improve core functionality. We do not use customer data to train AI models, create marketing profiles, or for any purpose unrelated to delivering the Service.
Information We Collect
| Category | Details | Examples |
|---|---|---|
| Personal information | Information that identifies or can reasonably identify you | Name, email, church/organisation name, job title, phone number, billing details |
| Non-personal / usage data | Information that does not identify you on its own | IP address, browser type, device identifiers, referring URL, pages viewed, time spent, cookie data |
Cookies and similar technologies. We use session and persistent cookies to:
- Remember login sessions
- Understand feature usage
- Track page views and time on page
- Save interface preferences
You can disable cookies in your browser, but some features may not function.
How we collect information:
- Account registration – When you create an account, we ask for the personal information listed above.
- Automated tracking – Our servers automatically log non-personal data when you interact with the Site or Service.
- Support interaction – If you contact us, we collect the information you voluntarily provide.
- Third-party integrations – When you connect services like Planning Center or sign in with Google, we receive information as authorised by you.
How We Use Information
| Purpose | Details |
|---|---|
| Provide and maintain the Service | Performance of our contract with you |
| Account administration and support | Our legitimate interests |
| Internal analytics to improve the product | Our legitimate interests |
| Legal or security obligations | Compliance with law |
No sale or secondary use. We do not sell, rent, or trade your personal information, and we do not use customer data for AI model training or for marketing purposes unrelated to your own account.
Sharing Information
We share personal information only:
- With processors that help us operate (e.g., cloud hosting, email providers) under confidentiality agreements
- To comply with law or protect rights, property, or safety
- In a merger or acquisition, where your information would be transferred under the same privacy commitments
Non-personal data may be aggregated and shared for analytics and trend reporting.
Third-Party Integrations
Planning Center: When you connect your Planning Center account, we access data (people, check-ins, services, etc.) as authorised by you through OAuth. We only use this data to provide the Service. You can disconnect at any time in your settings.
Google Sign-In: If you sign in with Google, we receive basic profile information (name, email) to create your account.
Security
We employ industry-standard safeguards (encryption in transit, firewalls, access controls). No system is 100% secure; you are responsible for keeping your password confidential.
Your Rights
- Email preferences – Click "unsubscribe" in any marketing email or adjust settings in your account.
- Access and deletion – Contact us to request a copy of, or deletion of, your personal data (subject to legal retention requirements).
- Cookies – Manage them via your browser settings.
If you are an Australian resident, you have rights under the Australian Privacy Principles to access and correct your personal information. Contact us to exercise these rights.
Children's Privacy
The Site and Service are not directed to children under 13. We do not knowingly collect information from children under 13. If you believe we have done so, contact us and we will delete the data.
Third-Party Links
Our Site may link to external sites. We are not responsible for their privacy practices—review those policies independently.
Changes to This Policy
Material changes will be announced by email to account holders or by a notice on the Site at least 30 days before they take effect. Non-material updates are effective immediately when posted.
Contact Us
support@trytrellis.io
The Fruit Bible App Pty Ltd
ABN: 90 678 555 023
For any questions about this Policy or our data practices, please contact us using the details above.